统合型技术治理:数字平台驱动城市社会精细化治理的实践逻辑

Integrated Technology Governance:The Practical Logic of Digital-Platform-Driven Urban Social Governance

随着数字技术的迭代更新,数字平台、政党统领与合作治理的有机互嵌所形成的统合型技术治理路径已成为中国城市社会治理走向精细化的重要范式。基于“统合型技术治理”的分析视角构建“组织—技术—行动者”的理论框架,结合个案观察,研究发现,数字平台驱动城市社会精细化治理遵循着“党领共治”的统合机制、“合作治理”的互动机制及“平台权威”的评价机制运作逻辑。在治理绩效层面,通过数字空间的交互重塑城市社会精细化治理形态、以数字赋权的监督夯实城市社会精细化治理责任体系以及以数治体系的构建促成城市社会精细化治理机制革新。从实践路径来看,以数字平台驱动城市社会精细化治理效能提升应紧扣组织和技术这对关键变量,有效激活行动者的主体自觉性,以组织建设加强共同体整合,助推治理的协同性;以技术建设赋能整体性联动,提升治理的敏捷性;以用户建设促成行动者参与,增强治理的回应性,以此促成城市社会精细化治理的统合共治格局。

With the iterative updating of digital platforms,the integrated technological governance formed by the organic embedding of digital technology,political party leadership and government governance has become an important paradigm for the refinement of urban social governance in China.Based on the theoretical framework of“organisation-technology-actors”constructed from the analytical perspective of“integrative technology governance”,and combined with case observations,the study finds that digital platforms drive the refinement of urban social governance by following the principle of“organisation-technology-actors”,which is the most important paradigm in China.The study finds that digital platforms drive urban social governance by following the operational logic of the unifying mechanism of“party-led governance”,the interactive mechanism of“closed-loop management”,and the evaluation mechanism of“platform authority”.At the level of governance performance,the interaction of digital space has reshaped the form of urban social governance,the supervision of digital empowerment has consolidated the responsibility system of urban social governance,and the construction of digital governance system has led to the innovation of urban social governance mechanism.From the perspective of the practical path,the enhancement of the effectiveness of urban social governance driven by the digital platform should be closely linked to the key variables of organisation and technology,effectively activating the subjective consciousness of the actors,strengthening the integration of the community through organisational construction,and boosting the synergy of governance;empowering the holistic linkage with technological construction,and improving the agility of governance;and facilitating the participation of the actors with the construction of the main body to strengthen the responsiveness of governance,thus contributing to the unity and cohesion of the urban social governance.This will lead to an integrated and co-governance pattern of fine social governance.