朋辈互助促进老年群体数字社会融入的路径与机制研究--基于一个超大城市的参与式案例分析

Research on the Path and Mechanism of Peer Support to Promote the Digital Social Integration of the Elderly:A Participatory Case Study Based on A Megacity

老龄化与数字化成为当今中国的两大特点,老年群体如何适应并融入数字社会是积极老龄化的重点之一。现实表明,当政策落地与技术创新的长时性与复杂性需要充分条件增效,且来自家庭的代际支持滞后甚至消失时,朋辈效应的发挥将成为无法忽视的数字支持,其本身的主动性、普遍性和可持续性能够有效地促进老年群体的数字融入。应用案例分析方法,关注老年群体受朋辈效应驱动,在数字融入进程中完成数字角色的重构与迭代,个体在环境、工具和人际的多重作用下完成数字融入的蜕变过程。为全面挖掘朋辈效应推动数字融入的潜力,构建“动机触发互助路径作用机制”综合分析框架以观察和理解老年群体在融入过程中的行为模式,通过参与式案例观测厘清朋辈效应促进数字融入的三重互构路径“动机嵌入场景整合行动扩散”,并进一步深入揭示老年群体在数字融入进程中以朋辈互助为核心,由具有融入共识和合作行动的多元互动关系凝聚而成,三维一体的“互助主体互助结构互助模式”的互构支持型的融入持续循环机制,揭示“数字贫困者”数字脱贫的行为逻辑,深入挖掘动态演化的形成机理,由此从现实维度切入提供不同层面的建议对策,以期从新角度解答促进老年群体数字融入的问题。

Aging and digitalization have become the two major characteristics of China today,and how to adapt and integrate the elderly into the digital society is one of the key points of active aging.Reality shows that when the long-term and complex nature of policy implementation and technological innovation requires sufficient conditional efficiency,and intergenerational support from families lags behind or even disappears,the play of peer effect becomes a digital support that cannot be ignored,and its own initiative,universality and sustainability can effectively promote digital integration.Using case analysis method,this article focuses on the elderly group who are driven by peer effect and complete the reconstruction and iteration of digital roles in the process of digital integration.They complete the transformation of digital integration under the multiple effects of environment,tools and interpersonal relationships.In order to fully tap the potential of peer effect to promote digital inclusion,a comprehensive analysis framework of“motivation triggering-mutual aid path-action mechanism”is constructed to observe and understand the behavioral patterns of the elderly group in the process of integration,and a triple mutual construction path of“motivation embedding-scene integration-action diffusion”is defined through participatory case observation.Furthermore,it further reveals that in the process of digital integration of the elderly group,peer mutual assistance is the core,and it is formed by multiple interactive relations with consensus and cooperative actions,and the continuous cycle mechanism of the three-dimensional integration of“mutual assistance subject-mutual assistance structure-mutual assistance model”is supported by the mutual construction,revealing the behavior logic of digital poverty alleviation for the“digital poor”.This paper deeply explores the formation mechanism of dynamic evolution,and then provides suggestions and countermeasures at different levels from the realistic dimension,in order to solve the problem of promoting the digital integration of the elderly group from a new perspective.