积分管理制度在检验医学精益化教学中的应用

Effects of application of innovative key performance indicator lean teaching management system in clinical medical laboratory

目的评价检验医学教学积分管理制度实施效果。方法将高校精细化教学管理与企业关键绩效指标相结合,建立基于积分的精益化教学管理制度,创新应用于检验医学教学。选取广东省人民医院检验科2021年1月至2022年12月参与教学工作的106名教师为研究对象,分为8个专业组,将其教学工作进行量化赋分:教学工作量按学时量化;教学成果按国家、省、校、院级赋分,参加者按照排名赋分,对2021、2022年整体教学积分及各专业组教学积分进行分析。收集教学管理者、教师、同专业人员对教学积分管理制度的各项目进行评价,比较教学积分制度实施前后的结果。结果106名教师2022年教学积分为3.8(2.3,6.0)分,高于2021年的1.0(0.2,2.7)分(Z=8.1,P<0.01);2022年临床分子、临检凝血、临床免疫、临床微生物、惠福检验、临床生化组教学积分高于2021年教学积分(P均<0.05);2022年与2021年相比,新增教改课题立项3项、教学文章投稿2篇,新增竞赛获奖数量3人次、优秀教师7人次、优秀学生5人次。教学管理者、教师、同专业人员对教学积分制实施后的教学工作评价分数均高于实施前(P均<0.05)。结论教学积分制度可提高教师工作主动性,提高团队教学工作效能及教学成果产出,促进教学质量改善,可达到精益化管理的目的。

Objective To evaluate the performance of key performance indicator(KPI)lean teaching management system in clinical medical laboratory.Methods Combining lean teaching management in universities with KPI system of enterprises,an innovative KPI lean teaching management system was developed and applied in Clinical Medical Laboratory of Guangdong Provincial People′s Hospital(GDPH).A total of 106 teachers,who had worked from January 2021 to December 2022 in GDPH,joined this study.Teachers were divided into 8 professional groups.Firstly,we quantified the teaching workload by class hours,evaluated the teaching outcomes base on national,provincial,school,and college levels to assign different teaching points,and linked the teaching KPI scores to the evaluation,salary,and professional title of teachers.Then,we analyzed the overall teaching points and teaching points for each professional group(2021-2022).Finally,we asked teaching managers,teachers,and colleagues to evaluate the KPI lean teaching management system and compared the effects before and after the implementation of this system.Results Compared with 2021,the teaching scores of 106 teachers increased significantly from 1.0(0.2,2.7)to 3.8(2.3,6.0)in 2022(Z=8.1,P<0.01).The teaching scores of clinical molecules,clinical coagulation,clinical immunology,clinical microbiology,Huifu laboratory,and clinical biochemistry group were significantly higher in 2022 than the scores they got in 2021(all P<0.05).Compared with 2021,there were 3 new set up of educational reform projects,2 submitted teaching articles,3 new competition awards,7 outstanding teachers,and 5 outstanding students in 2022.After application of KPI lean teaching management,the evaluation scores of teaching work by teaching managers,teachers,and colleagues are all significantly improved(P<0.05).Conclusion KPI lean teaching management system could effectively enhance teachers′work initiative,improve teaching efficiency and outcome,and promote the teaching quality.Therefore,based on the performance of KPI lean teaching management system in our study,it is possible to realize its potential in terms of lean management in clinical medical laboratory.