数字技能水平对员工工作投入的影响研究

Research on The Influence of Digital Skill Level on Employees' Work Engagement

数字化背景下,组织通常要求员工在工作中具备相应的数字技能水平。当员工的数字技能这种关键资源缺失时,员工的工作投入水平会受到影响,但鲜有研究探讨数字技能水平与工作投入之间的关系。基于挫折-退化理论视角,提出数字技能水平对工作投入的影响,以及压力-焦虑与组织支持所起的作用,其中压力包含挑战性压力与阻碍性压力。通过对528个员工样本的分析研究发现,数字技能水平通过压力-焦虑对员工的工作投入产生间接影响,组织支持正向调节数字技能水平对员工所面临压力的影响。研究丰富了数字技能水平与工作投入的研究,为企业提高员工工作投入水平提供了理论依据与管理启示。

Under the digital background,organizations usually require employees to have corresponding digital skills in their work.When employees' digital skills,a key resource,are missing,their work engagement will be affected.However,few studies have explored the relationship between digital skills and work engagement.Based on the perspective of frustration-degradation theory,this study proposes the impact of digital skill level on work engagement,and the role of stress-anxiety and organizational support in it.Stress includes challenge stressor and hinderance stressor.Through the analysis of 528 employee samples,the study found that the level of digital skills had an indirect impact on employees' work engagement through stress-anxiety,and organizational support positively adjusted the impact of digital skills on employees' stress.This study enriches the research on digital skill level and work engagement,and provies theoretical basis and management inspiration for enterprises to improve employee work engagement.