公共图书馆老年友好服务政策、框架和趋势研究

Research on Policies,Frameworks and Trends of Elderly Friendly Services in Public Libraries

在人口年龄结构逐渐趋向老龄化高峰进程中,老年友好型社会建设水平的提高与建成对于实现全体人民共同富裕具有重要意义。公共图书馆“老年友好服务”理念和“公共图书馆老年友好服务框架”的提出主要是通过对国内外政策和学界研究以及对我国公共图书馆特殊群体服务中“老年友好”的内涵挖掘。基于普遍均等、积极参与、价值融合、权益保障4大原则,公共图书馆老年友好服务的实践路径应从资源、服务、环境、保障4个维度探索。在全社会面临老龄化、少子化、数智化等现状的当下,公共图书馆老年友好服务应以自我认知与社会认同的资源和服务激发积极参与,以代际互融与全龄共享的活动和项目创造价值融合,以社会包容与文化赋能的理念和设计强化权益保障。

In the process of population age structure gradually approaching the peak of aging,the improvement and construction of an elderly friendly society are of great significance for achieving common prosperity for all people.The concept of"elderly friendly services"and the"elderly friendly service framework"of public libraries are mainly proposed through research on domestic and foreign policies and academia,as well as the exploration of the connotation of"elderly friendly"in the special group services of public libraries in China.Based on the four principles of universal equality,active participation,value integration,and rights protection,the practical path of elderly friendly services in public libraries should be explored from four dimensions:resources,services,environment,and protection.In the current situation where the whole society is facing aging,fewer children,and digitalization,public libraries should stimulate active participation by resources and services related to selfcognition and social identity,create value integration by organizing activities and projects aimed at intergenerational integration and all-age sharing,strengthen rights and interests protection by implementing the concepts of social inclusion and cultural empowerment.