文旅融合背景下公共图书馆旅游信息服务质量的影响因素研究

Research on Factors Influencing the Quality of Tourism Information Services in Public Libraries under the Culture-Tourism Integration Background

文章基于信息生态理论和服务质量差距理论,在文旅融合背景下探究公共图书馆旅游信息服务质量的影响因素及路径关系,构建公共图书馆旅游信息服务质量影响因素理论模型,对公共图书馆旅游信息服务质量的影响因素及相互关系进行分析与评价。根据研究结果,文章从信息、信息人、信息技术、信息环境四个维度提出相应的对策建议,为提升公共图书馆旅游信息服务的高质量发展动能提供参考和借鉴。

Based on information ecology theory and service quality gap theory,this study explores the influencing factors and pathway relationships of tourism information service quality in public libraries under the culture-tourism integration context.A theoretical model of influencing factors for the quality of tourism information services in public libraries is constructed,and an analysis and evaluation of the influencing factors and their interrelationships are conducted.Based on the research findings,corresponding strategies and recommendations are proposed from four dimensions:information,information personnel,information technology,and information environment,to provide guidance for enhancing the momentum of high-quality development of tourism information services in public libraries.