技术赋能、制度创新与行为重塑——“放管服”改革何以优化营商环境?

Technological Empowerment,Institutional Innovation and Behavioral Remodelling:How to Improve the Business Environment through the Reform of"Delegate Powers,Combine Administration with Decentralization and Optimize Services"

“放管服”改革与营商环境优化是我国行政管理改革的重点,从技术、制度和行为三个核心要素及其相互关系出发,构建“放管服”改革优化营商环境的理论分析框架,有助于厘清其逻辑理路。进而,基于广东省的案例研究显示:以技术赋能营造高效化、便捷化的政务环境,以制度创新塑造规范化、公平化的法治环境,以行为重塑打造透明化、可预期的市场环境,是当前改革的三大重点。同时也要注意到,技术应用与组织结构之间的张力、制度安排与行为重塑之间的障碍、技术嵌入与主体吸纳之间的矛盾,影响了改革红利的释放,需要从增进技术、制度与行为的适配性入手探寻求解之道。其主要路径为:统筹推进简政放权与机构改革,构建权责清晰的协作治理体系;打造数字治理结构与行政规则,推进部门间的信息互联互通;注重营商环境改革的创新管理,提高行政主体制度执行效度。

The reform of"Delegate Powers,Combine Administration with Decentralization and Optimize Services"'and the optimization of business environment are the focus of China's administrative reform.Starting from the three core elements of technology,system and behavior and their mutual relations,the theoretical analysis framework of"Delegate Powers,Combine Administration with Decentralization and Optimize Services"reform and the optimization of business environment is helpful to clarify its logic.Furthermore,the case study of Guangdong Province shows that the three major priorities of the current reform are to create an efficient and convenient government environment through technology enabling,a standardized and fair legal environment through institutional innovation,and a transparent and predictable market environment through behavioral remodeling.At the same time,it should also be noted that the tension between technology application and organizational structure,the obstacle between institutional arrangement and behavioral reshaping,and the contradiction between technology embedment and subject absorption affect the release of reform dividends.It is necessary to explore solutions by improving the compatibility of technology,system and behavior.The main paths are as follows:We will streamline administration,delegate power and reform institutions in a coordinated manner,and establish a system of coordinated governance with clear powers and responsibilities.Build a digital governance structure and administrative rules to promote inter-departmental information connectivity;Focus on innovative management of the reform of the business environment,and improve the validity of the implementation of the administrative body system.