弥合虚实差异:人机交往中用户的自我认同建构研究

Bridging the Gap Between Virtual and Real:The Construction of Self-Identity Among Users in Human-Computer Interaction

弥合虚拟和现实之间自我认同差异一直是困扰人机交往研究者们的议题。AI主体的特殊性为用户发挥自身主体性和弥合虚实空间的用户自我认同差异提供了可能。本研究以筑梦岛和GLOW两大情感陪伴类AI软件为研究对象,采用深度访谈法和参与式观察法等研究方法,探讨人机交往弥合虚实空间用户自我认同差异的作用机制。研究发现,智能体通过“重要他人”和“主体触发器”的底层机制搭建起虚实认同构建的桥梁,用户在自我了解、自我实现和自我延伸的人机日常交往实践中弥合着虚实空间的自我认同差异。

Bridging the gap between virtual and real self-identity has always been a challenging issue for researchers.The particularity of AI subjects provides the possibility for users to exert their own subjectivity and bridge the gap between virtual and real space self-identity.This study takes two pieces of emotional companion AI software,Dream Island and GLOW,as research objects,and adopts methods such as in-depth interviews and text analysis to explore the mechanism of human-computer interaction in bridging the selfidentity gap between virtual and real spaces.The study found that intelligent agents build bridges for virtual and real identity construction through the underlying mechanisms of"significant others"and"subject triggers",and users bridge the self-identity gap between virtual and real spaces through their daily human-computer interaction practices in selfunderstanding,self-realization,and self-extension.