老年数字鸿沟的社会工作方法介入研究

Research on Social Work Approach to Geriatric Digital Divide

数字鸿沟对老龄化社会的渗入逐渐加深,老年群体如何跨越数字鸿沟提升自身福祉成为迫切解决的问题。本文基于社会支持理论,通过对老年数字鸿沟的问题界定、社会支持网评估和需求分析,发现老年群体在数字鸿沟背景下,面临心理与生理上的诸多挑战;进一步地,探讨社会工作的个案工作、小组工作、社区工作介入如何为老年群体提供帮助与构建社会支持网,缓解老年群体在数字鸿沟冲击下受到的影响,助力老年群体跨越数字鸿沟,并提升老年群体的数字使用技能与知识。本文为政府进一步解决老年数字鸿沟问题提供决策参考,助力老年人在数字时代“老有所安”。

The penetration of the digital divide into the aging society is gradually deepening,and how to bridge the digital divide and improve their well-being has become an urgent problem to be solved.Based on the social support theory,through the problem definition,social support network as-sessment and demand analysis of the elderly digital divide,it is found that the elderly group faces many psychological and physical challenges under the background of the digital divide.Further-more,it discusses how the intervention of case work,group work and community work can pro-vide help and build social support network for the elderly group,alleviate the impact of the elder-ly group under the impact of the digital divide,help the elderly group cross the digital divide,and improve the digital skills and knowledge of the elderly group.This paper provides decision-making reference for the government to further solve the problem of digital divide in the elderly,and helps the elderly to“have a secure old age”in the digital era.