智能官僚主义的产生逻辑及治理建议

Logic and Governance Suggestions for the Emergence of Intelligent Bureaucracy in Smart Governance

智能官僚主义是行政管理主体主导下依托现代信息技术实施的智慧治理的衍生产物,研究智慧治理中智能官僚主义产生的逻辑并提出解决思路,对于推进治理体系和治理能力现代化具有重要的理论和实践意义。运用科层制理论分析,发现智能官僚主义是科层体系引入智能技术后,其组织逻辑、技术逻辑、运转逻辑和利益逻辑均发生重要变化并共同作用的产物。基于此,认为利用智能技术建立服务对象自下而上的反映渠道的赋权治理、强化“理念-体制-技术”的综合治理,以及政务绩效评价制度创新治理,是消解智能官僚主义的重要思路。

Intelligent bureaucracy is a product of intelligent governance which is implemented by intelli⁃gent technology under the leadership of the government.It is of great theoretical and practical significance to study and analyze the logic of intelligent bureaucracy in intelligent governance and put forward solutions for promoting modernization of governance system and governance capacity.The paper analyzes the bureaucracy theory and finds that the intelligent bureaucracy is the product of the important changes of organizational logic,technical logic,operation logic and benefit logic after the introduction of intelligent technology into the bureau⁃cratic system.Based on this,the effective ways to eliminate the intelligent bureaucracy are establishing the em⁃powerment channels for the service objects by technology,strengthening the comprehensive governance of"idea-system-technology",and innovating government performance evaluation system.