全球公务员数字素养框架:类型、内容与应用

Global Civil Servant Digital Literacy Frameworks:Types, Contents, and Applications

公务员数字素养框架是能力评估、教育培训和人才发展的重要基准。文章关注全球公务员数字素养框架研制与应用的最新动态,选取14个由权威国际组织和国家政府官方构建的代表性框架,总结为五种类型。归纳其核心内容,包括:强调数字思维认知的引领、凸显数字情感态度的融入、重视组织数字文化的营造、遵循数据隐私安全的要求、促进数据驱动决策的利用、密切关注人工智能的应用,以及突出差异化能力分级分类。框架已应用于开展水平评估、优化数字人才结构、设计培训内容和开发资源导航等场景。为促进其进一步发展,建议持续完善框架内容、提供框架应用指南、组织交流推广活动和强化多元主体参与。

Digital literacy frameworks for civil servants serve as an essential benchmark for competency evaluation,education and training,as well as talent development.This paper focuses on the global latest practices in the formulation and application of digital literacy frameworks for civil servants.14 representative digital literacy frameworks constructed by main international organizations and national governments are selected and summarized into five types.The core contents include emphasizing the leading role of digital mindset,integrating digital emotional attitudes,prioritizing the cultivation of organizational digital culture,aligning with data privacy and security requirements,promoting the use of data-driven decision-making,closely monitoring the application of Artificial Intelligence,and highlighting differentiated competency for different grades and roles.The frameworks have been applied in conducting level assessments,optimizing the digital talent structure,designing training contents,and developing resource navigators.In order to further the development,the paper suggests to continuously refine the framework contents,provide application guidelines,organize communication and promotion activities,and strengthen the participation of diverse stakeholders.