突发公共卫生事件急诊护士心理弹性与职业倦怠相关性分析

Correlation analysis between emergency nurses′resilience and job burnout under public health emergencies

目的调查突发公共卫生事件中急诊护士心理弹性和职业倦怠的现状,进一步探索二者的关系。方法采用便利抽样方法选取上海市某区5所三级综合性医院137例急诊护士为研究对象,使用一般资料调查问卷、突发公共卫生事件应对问卷、心理弹性量表和职业倦怠量表对其进行问卷调查。结果137例急诊护士完成了问卷调查,心理弹性总分(59.46±13.59)分。职业倦怠三个维度总得分为(84.54±17.83)分。Pearson相关性分析得出,心理弹性中的坚韧性、力量性、乐观性与职业倦怠量表中情感耗竭、去个性化、个人成就感呈负相关(P<0.05)。结论突发公共卫生事件中,急诊护士的心理弹性低于常模,职业倦怠水平增高。医院管理者应加强对急诊护士突发事件处理的专项培训,做好心理疏导,充分肯定突发公共卫生事件急诊护士的辛苦工作,增加自身价值感,不断提高急诊护士的心理弹性,减轻其对工作的倦怠情绪,从而更好地为患者服务。

Objective To investigate the current situation and relationship of resilience and job burnout of emergency nurses during public health emergencies.Methods A total of 137 emergency nurses working in five tertiary general hospitals in Shanghai were used to select as the research objects by convenience sampling method and were investigated by using the general information questionnaire,public health emergency response questionnaire,psychological resilience Scale and the Job Burnout Scale.Results The total score of resilience of emergengcy nurses with an averge score of(59.46±13.59).The total score of the three dimensions of job burnout was(84.54±17.83)points.Pearson correlation analysis showed that resilience,strength,and optimism were negatively correlated with emotional exhaustion,depersonalization,and personal achievement in the burnout scale(P<0.05).Conclusion During public health emergencies,the resilience of emergency nurses is lower than the norm,and the level of job burnout increases.Hospital managers should strengthen special training for emergency nurses in emergency handling,do a good job of psychological counseling,fully recognize the hard work of emergency nurses in public health emergencies,increase their sense of value,and continuously improve emergency nurses′psychological resilience and reduce their anxiety.burnout at work,and thus better serve patients.