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互联网时代电力营销服务的创新分析

Innovation Analysis of Electric Power Marketing Service in Internet Era
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摘要 在互联网时代中,随着信息技术的迅猛发展,消费者的需求和市场动态变化日益增长,消费者期待更加多样化和个性化的服务,而传统的电力营销模式已不满足现有需求。从电力行业在互联网技术广泛应用下的当前现状与所面临的主要挑战入手进行分析,结合业务推广的困境和用户体验的提升需求,进一步提出具有针对性的包括强化一体化办电模式、加强网络互动营销和利用大数据进行精准营销等创新途径,旨在深入探讨互联网时代对电力营销服务模式带来的影响及其创新转型的必要性。通过这些技术创新和服务模式优化,提升服务效率和用户体验,从而增强电力行业的市场竞争力和可持续发展能力。 In the internet age,with the rapid development of information technology,consumer demand and market dynamic changes,consumers expect more diversified and personalized service,and the traditional electric power marketing model can no longer meets existing needs.This paper aims to explore the influence of the Internet age of electric power marketing service mode and the necessity of innovation transformation.This paper analyzes the current situation and the main challenges of the power industry under the wide application of Internet technology.Combined with the plight of business promotion and the demand of user experience,further proposed targeted including strengthening integration of electricity mode,strengthen network interactive marketing and use of big data precision marketing innovation,such as the technology innovation and service mode optimization,improve service efficiency and user experience,so as to enhance the market competitiveness of the electric power industry and sustainable development ability.
作者 吴言 毛成红 WU Yan;MAO Chenghong(Pizhou Branch,Xuzhou Sanxin Power Supply Service Co.,Ltd.,Xuzhou,Jiangsu 221300,China)
出处 《自动化应用》 2024年第S01期473-475,共3页 Automation Application
关键词 互联网时代 电力营销 大数据 个人隐私 满意度 internet era electricity marketing big data personal privacy satisfaction
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