包容型领导在护士冲突与护理团队工作氛围间的调节作用

Moderating effect of inclusive leadership on nurse conflicts and nursing team work atmosphere

目的:探讨护士冲突与服务氛围和安全氛围的关系以及包容型领导在其中的调节作用。方法:于2023年3月选取阳泉市5所医院的1 509名护士作为研究对象,采用护士一般资料调查表、护护关系量表、服务氛围量表、安全氛围量表、包容型领导量表进行调查。结果:1 509名护士的矛盾与冲突得分为(3.37±0.92)分,服务氛围得分为(5.15±1.00)分,安全氛围得分为(5.52±1.16)分,包容型领导得分为(5.05±1.18)分。相关性分析结果显示,护士冲突与服务氛围和安全氛围均呈负相关(P<0.05)。线性分层回归分析结果显示,包容型领导在护士冲突与服务氛围和安全氛围间具有调节作用(P<0.05)。结论:护士冲突对服务氛围和安全氛围有不良影响,包容型领导可以减弱该不良影响。

Objective:To explore the relationship between nurse conflict,service atmosphere,and safety atmosphere,as well as the moderating effect of inclusive leadership.Methods:A total of 1509 nurses from 5 hospitals in Yangquan city were selected as the research subjects in March 2023.Nurse general information questionnaire,Nurse-Nurse Relationship Scale,Service Climate Scale,Safety Climate Scale,and Inclusive Leadership Scale were used for surveys.Results:The conflict and contradiction score of 1509 nurses was(3.37±0.92)points,the service climate score was(5.15±1.00)points,the safety climate score was(5.52±1.16)points,and the inclusive leadership score was(5.05±1.18)points.The correlation analysis results showed that nurse conflicts were negatively correlated with both service climate and safety climate(P<0.05).The results of linear stratified regression analysis showed that inclusive leadership had moderating effect between nurse conflict and service climate,it also had moderating effect between nurse conflict and safety climate(P<0.05).Conclusions:Nurse conflicts have a negative impact on service climate and safety atmosphere.Inclusive leadership can mitigate this negative impact.