7S质控管理措施在检验科实验室管理中的应用

Application of 7S Quality Control Management Measures in Laboratory Management of the Laboratory Department

目的观察7S质控管理措施在检验科实验室管理中的应用效果。方法2021年2月—2022年5月北京市红十字会急诊抢救中心检验科实验室实施制度化管理措施,2022年6月—2023年5月开始应用7S质控管理措施。选取26名工作人员,比较7S质控管理实施前后检验科实验室工作人员质控考核评分、检测标本差错事件发生情况及检测标本医疗废物的处理情况。结果7S质控管理下检验科实验室工作人员的质控考核评分均明显高于制度化管理,差异有统计学意义(P均<0.05);7S质控管理下检验科实验室检测标本差错发生率明显低于制度化管理,差异有统计学意义(P<0.05);7S质控管理下检验科实验室检测标本医疗废物正确处理率均明显高于制度化管理,差异有统计学意义(P均<0.05)。结论检验科实验室实施7S质控管理,可有效提高检验科实验室工作人员的质控考核评分及医疗废物正确处理率,降低差错发生率,同时还能有效提高实验室工作人员个人安全意识,减少院内感染的发生。

Objective To observe the application effect of 7S quality control management measures in laboratory management of the Laboratory Department.Methods From February 2021 to May 2022,institutionalized management measures were implemented in the laboratory of the Laboratory Department of Beijing Red Cross Emergency Rescue Center,and from June 2022 to May 2023,the application of 7S quality control management measures began.Twenty-six staff members were selected to compare the quality control assessment scores of laboratory staff in the Laboratory Department of the Testing Division,the occurrence of error events in testing specimens,and the disposal of medical waste from testing specimens before and after the implementation of 7S quality control management.Results The quality control assessment scores of laboratory staff in the Laboratory Department under 7S quality control management were significantly higher than those under institutionalized management,and the differences were statistically significant(all P<0.05).The incidence of errors in laboratory specimen testing under 7S quality control management was significantly lower than that under institutionalized management,and the difference was statistically significant(P<0.05).7S quality control management of laboratory testing specimens under the laboratory of Laboratory Department of medical waste correctly disposed of rate was significantly higher than the institutionalized management,the differences were statistically significant(all P<0.05).Conclusion The implementation of 7S quality control management in the laboratory of the Laboratory Department can effectively improve the quality control assessment scores of laboratory staff in the Laboratory Department and the correct disposal rate of medical waste,reduce the incidence of errors,and also effectively improve the awareness of personal safety of laboratory staff and reduce the occurrence of nosocomial infections.