基于5GAP理论的质量评价模型在NQI服务站中的应用与实践

Application and Practice of the Experience Quality Evaluation Model for NQI Service Stations Based on the 5GAP Theory

随着国家高质量发展的步伐不断加快,NQI一站式服务站建设被提上日程。本文从NQI服务站着手,基于5GAP理论,研究NQI服务站相关标准中质量评价模型的建立过程,以期构建较为科学合理的质量评价方式,推进NQI服务站建设的可持续发展。

With the accelerated pace of China’s high-quality development,the construction of NQI one-stop service stations has been scheduled.This paper begins with the NQI service stations and studies the process of establishing the quality evaluation model in relevant standards for the NQI service station based on the 5GAP theory.It is expected to construct a more scientific and reasonable quality evaluation method to promote the sustainable development of the construction of NQI service stations.