基于AI技术的公共图书馆服务策略研究

Research on Service Strategies of Public Libraries Based on AI Technology

文章论述了基于智能机器人在国内外图书馆的运用状况,剖析了机器人在我国图书馆应用中存在的局限性,提出了延伸服务范围、完善知识数据库、深化协作、运维保障等应对策略,展望了基于AI技术的图书馆参考咨询服务、智能导览服务、图书仓储服务、图书盘点服务、社交网络服务、残障辅助服务等应用前景。

This paper discusses the application of intelligent robots in libraries at home and abroad,and analyzes the limitations of robot application in libraries of our country,some countermeasures such as extending service range,perfecting knowledge database,deepening cooperation,operation and maintenance support are put forward,and looks forward to the application prospects of AI-based library reference consultation services,intelligent guidance services,book storage services,book inventory services,social network services,and disability assistance services and so on.