功能需求分析下的老年智能床服务设计

Service Design of Smart Bed for the Elderly Under Functional Requirement Analysis

随着人口结构逐渐趋于老龄化,科技和经济不断发展,老年人的生活质量以及生活需求问题逐渐得到重视。因此,通过分析老年智能床现状找出现存的问题,并将产品用户定为自理老人,对老年智能床进行产品用户分析和产品情景分析,将老年智能床的产品使用情景主要分为睡眠、起夜、休闲娱乐等活动场景,结合生理、心理以及行为动作进行变化需求,得到老年智能床应具备的设计要素。使用AHP方法对智能床的设计要素进行权重分析,最后用模糊综合分析法进行设计检验。在服务设计理论下,实现老年智能床功能设计方面以老年人需求为主、人机交互方面实现协同整合要素、服务交互方面实现有形可触的设计。将手机、APP、蓝牙和WIFI及传感器进行结合,对老年智能床与用户之间的合理服务交互进行优化,实现与其它设备的合理串联,从而对老年智能床的再设计提供策略分析,使老年人养老向更加智能化的方向发展。

As the gradual aging of population structure and the continuous development of technology and economy,the quality of life and living needs of the elderly are gradually receiving attention.Therefore,by summarizing the current status of smart beds for the elderly to identify existing problems,and targeting self-care elderly as the product users,an analysis of product users and product scenario for smart beds for the elderly was conducted.The product usage scenarios for smart beds for the elderly were mainly divided into sleeping,getting up at night,leisure,and entertainment activities,combining physiological,psychological,and behavioral changes to determine the design elements that smart bed for the elderly should have.The Analytical Hierarchy Process AHP)method was used to analyze the weights of the design elements of smart beds,and finally,fuzzy comprehensive analysis method was conducted for design verification.Under the theory of service design,the functional design of smart beds for the elderly focuses on the needs of the elderly,human-computer interaction emphasizes the integration of elements,and service interaction emphasizes tangible and touchable design.By integrating mobile phones,apps,Bluetooth,Wi-Fi,and sensors,as well as cloud data statistics,the reasonable service interaction between smart beds for the elderly and users was optimized,achieving rational connection with other devices,which will provide strategic analysis for the redesign of smart beds for the elderly and promote the development of elderly care towards a more intelligent direction.