组织行为学视角下医院行政管理人员继续教育的研究

Research on Continuing Education of Hospital Administrators From the Perspective of Organizational Behavior

目的了解行政管理人员继续教育的意愿和想法,探讨其影响的原因和改进策略,为医院行政管理人员能力提升和职业生涯发展提供参考。方法2022年10月24日—11月4日,通过“问卷星”电子问卷对西安交通大学第一附属医院163名医院行政管理人员专业背景、管理研究及继续教育情况等进行调查。基于组织行为学视角,提出提升医院行政管理人员继续教育意愿和效果的意见建议。结果医院行政管理人员队伍呈现学历层次较高、年轻化的现象,专业背景也较为多元化,职员序列在医院行政管理人员中占比最高,达到66.26%(108/163)。调研人员继续教育意愿较为强烈,74.23%(121/163)的人员计划或正在通过在职读博的形式提升自身能力。时间、精力、经济、报考和毕业难度等多个因素影响其继续教育意愿,超过50%的行政管理人员更愿意往管理学方向学习深造。调研人员的管理研究基础整体较为薄弱,呈现两极分化。结论因地制宜、因材施策、动态调整医院行政管理人员继续教育策略,以职业化的行政管理队伍建设推动医院管理高质量内涵发展。

Objective To understand the willingness and ideas of administrators'continuing education,explore the causes of its influence and improvement strategies,and provide references for hospital administrators'capacity enhancement and career development.Methods From October 24 to November 4,2022,the"Questionnaire Star"electronic questionnaire was used to investigate the professional background,management research and continuing education of 163 hospital administrators in the First Affiliated Hospital of Xi'an Jiaotong University.Based on the perspective of organizational behavior,suggestions were put forward to improve the willingness and effect of continuing education for hospital administrators.Results The team of hospital administrators presents the phenomenon of higher education level and younger,and the professional background was more diversified,and the staff sequence accounts for the highest percentage among hospital administrators,reaching 66.26%(108/163).Researchers were more willing to continue education,and 74.23%(121/163)of them plan to or were improving their abilities through on-the-job doctoral study.More than half of the administrators were more willing to study in the direction of management.The overall management research foundation of the surveyed personnel was relatively weak,showing polarization.Conclusion According to the local conditions and materials,dynamically adjust the strategy of continuing education for hospital administrators,and promote the high-quality internal development of hospital management with the construction of a professional administrative team.