ChatGPT技术应用的情报分析:国内外文献综述

Intelligence Analysis of ChatGPT Technology Applications:A Review of Domestic and International Literature

[研究目的]国内外关于ChatGPT的研究呈现爆发式增长,有必要对ChatGPT的相关文献进行综述,对其技术发展规范、社会应用规划、组织变革规整、风险挑战规制进行情报分析。[研究方法]采用文献计量法,通过高频关键词统计和聚类分析对ChatGPT的国内外文献进行了定量分析;基于技术、组织、环境变革的创新扩散分析框架对其多维度研究路径进行了定性分析。[研究结论]国内外研究呈现显著学科分布差异,构建出关于技术背景透视、社会应用图景、组织层级变革、环境风险态势四部分的研究体系框架:ChatGPT的技术逻辑呈现为结构主义、过程主义和功能主义的取向,展现为自上而下和自下而上的审查路径;社会应用形成了以数据驱动为核心特征的五大板块;组织变革适配于社会互动,公共主体的效能提升呈现多元化特征;环境风险态势集中在技术感知层、伦理认知层和交互行为层三个层面。

[Research purpose]With explosive growth in research on ChatGPT globally,it's essential to systematically review relevant literature to analyze its technological development norms,social application planning,organizational change regulation and risk challenges.[Research method]This study analyzed global ChatGPT literature quantitatively with bibliometrics and qualitatively through an innovation diffusion framework,focusing on technological,organizational and environmental aspects.[Research conclusion]The study reveals significant disciplinary distribution differences between domestic and international research,leading to the construction of a research system framework comprising technological background perspective,social application landscape,organizational hierarchical change and environmental risk situations.ChatGPT's technological logic exhibits structuralist,process-oriented,and functionalist orientations,with review paths from top-down and bottom-up perspectives.Social applications are characterized by five major sections driven by data.Organizational changes adapt to social interactions,enhancing the effectiveness of public entities with diverse characteristics.Environmental risk situations are concentrated at three levels:technological perception,ethical cognition,and interactive behavior.