电力营业厅现场业务智能联动系统的应用研究

Research on the Application of Intelligent Linkage System for on site Business in Electric Power Business Hall

近年来,随着社会的发展,电力公司业务量剧增,电力营业厅为电力用户提供业务办理服务,是电力公司与用户沟通的桥梁。为提高电力业务办理效率,为用户提供更好的业务办理服务,智能联动系统在电力营业厅现场业务办理得到重要应用。基于此,分析电力营业厅建设价值,营业厅现状及发展新要求,研究电力营业厅业务智能联动系统的具体应用。

In recent years,with the development of society,the business volume of power companies has increased significantly.The power business hall provides business processing services for power users,serving as a bridge for communication between power companies and users.In order to improve the efficiency of power business processing and provide better business processing services for users,the intelligent linkage system has been widely applied in on-site business processing in the power business hall.This article analyzes the construction value,current situation,and new development requirements of the power business hall,and studies the specific application of the intelligent linkage system for the business of the power business hall.