摘要
医院信息管理系统在改善医患关系方面发挥着重要作用。本文分析了该系统对医患关系的影响,主要包括:优化就医流程,提高患者满意度;加强医患沟通,增进相互理解;降低医疗风险,提升医疗质量;提高服务透明度,减少误解纠纷。研究发现,医院信息管理系统通过整合医疗资源,实现患者信息数字化管理,简化就医流程,提供便捷沟通渠道,有效改善了医患关系,提高了医疗服务质量和患者满意度。
Hospital information management systems play a crucial role in improving doctor-patient relationships.This paper analyzes the impact of such systems on doctor-patient relations,primarily focusing on:optimizing medical processes to enhance patient satisfaction;strengthening doctor-patient communication to promote mutual understanding;reducing medical risks to improve healthcare quality;and increasing service transparency to minimize misunderstandings and disputes.The study finds that hospital information management systems effectively improve doctor-patient relationships and increase both healthcare service quality and patient satisfaction by integrating medical resources,digitalizing patient information management,simplifying medical procedures,and providing convenient communication channels.
作者
黄俊霖
HUANG Junin(Second Affiliated Hospital of Guangxi Medical University,Nanning Guangxi 530000,China)
出处
《信息与电脑》
2024年第11期212-214,共3页
Information & Computer
关键词
医患关系
医院信息化
医院信息管理系统
doctor-patient relationship
hospital informationization
hospital information management system