基于情绪社会信息和不确定性管理理论的领导复杂情绪表达下行效应研究

The Top-Down Effects of Leader Complex Emotional Expression Based on Emotion-as-Social-Information Theory and Uncertainty Management Theory

采用文献综述法并结合实践应用需要,探讨了领导复杂情绪表达对下属的人际影响效应。首先,在辨析复杂情绪概念的基础上,从情绪“产生-体验-表达-识别”的过程视角揭示了复杂情绪的形成原因及人际表现过程;其次,基于情绪社会信息理论和不确定性管理理论构建了领导复杂情绪表达下行效应的理论模型,阐述了复杂情绪向外传递的领导思维信息、下属身份信息和环境不确定性信息,并进一步探讨了这些信息对主客观领导效能的影响;最后,讨论了相关的理论意义以及未来研究方向。

Using a literature review approach and addressing practical application needs,this study explores the interpersonal impact of a leader's complex emotional expressions towards subordinates.First,based on the analysis on the concept of complex emotions and from the perspective of the emotional process of “generation-experience-expression-recognition”,this study elucidates the origins and interpersonal manifestations of complex emotions.Second,based on the theories of emotion-as-social-information and uncertainty management,this study formulates a theoretical model of the downstream effects of a leader's complex emotional expressions.It explicates the transmission of leader thinking information,subordinate identity information and environmental uncertainty information through complex emotions,further exploring their impact on subjective and objective leadership effectiveness.Finally,the study discusses the theoretical implications and future research directions.