民政社会工作者的工作角色、职业认同与工作情绪——基于CSWLS 2019数据的研究

Work Role,Professional Identity and Work Emotion of Civil Affairs Social Workers:An Analysis Based on the Data of the China Social Work Longitudinal Study in 2019

民政社会工作者是处于民政系统中,具有中国特色的社会工作者。作为社会治理的重要力量,民政社会工作者的工作情绪对于其个人身心健康、工作与服务质量,乃至社会工作专业性发展都有重要影响。文章选取中国社会工作动态调查(CSWLS 2019)中民政部分的问卷数据,借助SPSS22.0软件对其进行处理,并通过多元线性回归模型探讨民政社会工作者的工作角色、职业认同与工作情绪的关系。研究发现,民政社会工作者的工作情绪水平较高,工作角色、职业认同与工作情绪呈正相关关系,且对其具有正向影响作用。建议通过明确民政社会工作者的工作角色、提升其职业认同、关注其心理健康并提供情绪管理培训等促进其积极的工作情绪,推动民政社会工作在职业化和社会治理方面的高质量发展。

Civil affairs social workers represent a distinctive facet within the Chinese civil affairs system.Their emotional well-being in work significantly influences their physical and mental health,the quality of their work and service,and their professional development in social work.This paper utilizes the questionnaire data of the 2019 China Social Work Longitudinal Study(CSWLS2019).Using SPSS22.0 software,this research has constructed a multiple linear regression model to explore the relationship between work roles,professional identity,and emotional experiences in work of the civil affairs social workers.The results show that civil affairs social workers are generally in a good level of emotional well-being related to work.Furthermore,their emotional well-being in work are positively related with their work roles and professional identity.This research suggests clarifying the work roles of civil affairs social workers,enhancing their professional identity,paying attention to their mental health,and providing emotional management trainings to promote civil affairs social workers’emotional well-being in work.