基于IPE的医院管理人员绩效考核——以专科运营助理为例

Performance appraisal of hospital managers based on IPE:a case study of specialist operation assistants

公立医院发展方式从规模扩张转向提质增效,专科运营管理是提升手术科室绩效的重要手段。但目前关于专科运营人员的绩效考核一片空白,需要医院对管理部门制定一套特定而准确的绩效考核方案。文章以Z医院为例,基于岗位价值(IPE),详细分析了其管理部门的绩效考核方案制定思路,并以专科运营助理为例剖析了其绩效分配的具体应用。基于IPE制定医院管理岗位的职责、职级和绩效分配系数,能够有效解决医院管理部门工作总量和质量难以量化的难点,也为公立医院专科运营人员的绩效考核方案制定提供一定参考和借鉴。

The development mode of public hospitals has shifted from scale expansion to improving quality and efficiency,and specialized operation and management is an important means to improve the performance of surgical departments.However,at present,there is a gap in the performance appraisal of specialized operators,requiring the hospital to formulate a specific and accurate performance appraisal plan for the management department.Taking hospital Z as an example,based on post value(IPE),this paper analyzes the idea of its performance appraisal plan in detail,and analyzes the specific application of its performance allocation with specialized operation assistant as an example.Based on IPE,the responsibility,rank and performance distribution coefficient of hospital management positions can effectively solve the difficulties that the total work and quality of hospital management departments are difficult to quantify,and also provide some reference for the formulation of performance appraisal plan of specialized operation staff in public hospitals.