医院IT服务外包收益和风险分析——以襄阳市第一人民医院为例

Benefit and Risk Analysis of Hospital IT Service Outsourcing——Example of Xiangyang No.1 People's Hospital

随着信息技术的飞速发展,越来越多的医院通过信息化管理提高了业务效率。但出于对成本效益的考量,IT服务外包已经成为医院信息化建设的方向之一。如何进行IT外包管理,获得低成本、高收益的IT服务,成为各个医院的管理重点和难点。本文阐述了襄阳市第一人民医院信息化建设现状和不足,论述了IT服务外包的收益和风险,并对风险应对策略进行了详细分析,为医院的IT外包管理提出了相应的建议。

With the rapid development of information technology,an increasing number of hospitals have implemented informatization management to improve the operational efficiency.However,due to cost-effectiveness considerations,IT service outsourcing has become one of the directions of hospital informatization construction.How to carry out IT outsourcing management and obtain low-cost,high-profit IT services has become the management focus and difficulty of each hospital.In this paper,the informatization construction status and deficiencies in Xiangyang No.1 People's Hospital are expounded,the benefits and risks of IT service outsourcing are discussed,the risk coping strategies are analyzed in detail,and the corresponding suggestions are put forward for IT outsourcing management of hospitals.