质量控制小组管理模式在护理质量管理中的应用价值

目的探讨质量控制小组管理模式在呼吸与危重症医学科临床护理质量管理工作中的应用价值。方法选取2021年1月至2022年6月实施质控小组管理模式工作后的呼吸危重症患者50例为观察组,2020年1月至2020年12月质控小组实施前的呼吸危重症患者50例为对照组,观察两组患者对护理工作满意度以及实施期间总护理不良事件发生情况,评估实施质控管理小组前后护理人员护理质量。结果观察组总护理不良事件发生率低于对照组,差异有统计意义(P<0.05);观察组患者护理总满意度高于对照组,差异有统计意义(P<0.05);实施质量控制小组管理模式前护理人员的基础护理质量评价、护理病历书写质量评价、健康教育宣教质量评价、应急专科能力质量评价、护理操作质量评价、消毒隔离质量评价均低于实施后,差异有统计意义(P<0.05)。结论质量控制小组管理的工作模式不仅能有效提高呼吸危重症患者对护理人员工作的满意度,减少临床工作中护理不良事件发生,还能提高护理人员护理工作质量。

Objective To explore the application value of the quality control team management model in clinical nursing quality management in respiratory and critical care medical departments.Methods 50 critically ill respiratory patients who had implemented the quality control team management mode from January 2021 to June 2022 were selected as the observation group,and 50 critically ill respiratory patients before the implementation of the quality control team from January 2020 to December 2020 were selected as the control group.The satisfaction of nursing work and the occurrence of total nursing adverse events during the implementation of the quality control team between the two groups of patients were observed,and the nursing quality of nursing staff before and after the implementation of the quality control management team were evaluated.Results The incidence of overall nursing adverse events in the observation group was lower than that in the control group,and the difference was statistically significant(P<0.05).The overall satisfaction with nursing care in the observation group was higher than that in the control group,and the difference was statistically significant(P<0.05).Before the implementation of the quality control group management mode,the basic nursing quality evaluation,nursing medical record writing quality evaluation,health education and education quality evaluation,emergency specialist ability quality evaluation,nursing operation quality evaluation,and disinfection and isolation quality evaluation of nursing staff were all lower than those after implementation,and the differences were statistically significant(P<0.05).Conclusion The work mode of quality control group management can not only effectively improve the satisfaction of respiratory critically ill patients in the respiratory and critical care medical department with nursing staff,reduce the occurrence of nursing adverse events in clinical work,but also improve the quality of nursing work for nursing staff.