基于双钻模型的老年健忘症患者的陪护型产品设计

Design of Companion-Type Products for Elderly Amnesia Patients Based on Dual Diamond Model

为解决轻度老年健忘症患者因记忆力衰退而忘记服药、不敢外出等问题,通过研究老年健忘症患者的生理与心理特征,分析了他们的基本生活需求。针对双钻模型的“发散-收敛”2个阶段,分别发放调查问卷,得出相关机会点。在此基础上,运用KANO模型评估用户对产品功能的期待指数,初步构建老年陪护产品的功能框架,并根据患者在居家及出行生活场景中所产生的设计接触点,确定相关功能需求的优先层级,提出产品设计的具体要求。最终,通过方案的交付,验证设计的可行性,该设计可提升老年健忘症患者养老生活的幸福指数。

To solve the problems of mild elderly amnesia patients forgetting to take medication and being afraid to go out due to memory decline,the physiological and psychological characteristics of elderly amnesia patients were studied,and their basic living needs were analyzed.Distribute survey questionnaires for the"divergence-convergence"stages of the dual diamond model and identify relevant opportunity points.On this basis,the KANO model is used to evaluate users′expectations of product functions,and a preliminary functional framework for elderly care products is constructed.Based on the design touchpoints generated by patients in home and travel life scenarios,the priority level of relevant functional requirements is determined,and specific requirements for product design are proposed.Ultimately,through the delivery of the plan,the feasibility of the design is verified,and the design can improve the happiness index of elderly amnesia patients in their retirement life.