绩效考核在呼吸内科护理管理中的效果评价

Evaluation of the Effect of Performance Appraisal in Nursing Manage⁃ ment of Respiratory Medicine

目的探讨绩效考核在呼吸内科护理管理中的应用效果。方法选取2022年1月—2023年12月于湖北科技学院附属浠水医院工作的20名呼吸内科护理人员为研究对象,2023年1—12月采取绩效考核方法,作为考核组;2022年1—12月采取常规管理方法,作为常模组。比较两组护理人员对管理的满意度及工作质量评分(参与管理、工作态度、工作主动性、操作技能、文件书写)。结果考核组对管理的满意度为95.00%(19/20),高于常模组的70.00%(14/20),差异有统计学意义(χ^(2)=4.329,P<0.05)。考核组工作质量评分均高于常模组,差异有统计学意义(P均<0.05)。结论呼吸内科护理人员采取绩效考核效果较好,可提高护理人员的服务质量及对管理的满意度。

Objective To explore the application effect of performance appraisal in nursing management of respiratory medicine.Methods From January 2022 to December 2023,20 respiratory medicine nurses working in Xishui Hospital Affiliated to Hubei University of Science and Technology were selected as the research objects.From January to De⁃cember 2023,the performance appraisal method was adopted as the assessment group.From January to December 2022,the regular management method was adopted as the normal group.The nursing staff's satisfaction with manage⁃ment and work quality scores(participation in management,work attitude,work initiative,operation skills,document writing)were compared between the two groups.Results The satisfaction of management in the assessment group was 95.00%(19/20),which was higher than 70.00%(14/20)in the normal group,and the difference was statistically sig⁃nificant(χ^(2)=4.329,P<0.05).The scores of quality of work in the assessment group were higher than those in the nor⁃mal group,and the differences were statistically significant(all P<0.05).Conclusion The performance appraisal effect of respiratory medicine nursing staff is better,which can improve the service quality of nursing staff and the satisfac⁃tion of management.