技术赋能民主实践:数字政务平台价值实现的路径研究——以杭州1+X民意互动平台为例

Technology Empowering Democratic Practice:A Study on the Path to Realize the Value of Digital Government Platform——Based on the Case of Hangzhou 1+X Public Opinion Interaction Platform

数字技术为民主实践活动提供多种实现路径。数字政务平台通过搭建民主活动的新空间,开拓了民主实践新场域;赋予民主活动参与者新身份,建构民主实践新关系;重塑民主活动的新流程,生成了民主实践新理念。数字政务平台充分发挥技术优势,通过数字化手段,实现可视化的民情搜集、可互动的主体协商、数据支撑公共决策、数媒联动多元监督,是技术赋能民主实践的有益探索。由于平台建设质量参差不齐、信息协调机制不畅、用户与议题范围有限、数字服务与创新能力不高等原因,数字政务平台民主应用潜能有待挖掘、民主实践效能仍需提升,要通过扩大民主实践主体、丰富民主实践形式、拓展民主实践范围、提高民主实践质量、建立健全体制机制等手段,促进民主实践绩效的优化升级。

Digital technology provides a variety of paths for democratic practice.By building a new space for democratic activities,the digital government platform opens up a new field of democratic practice,endows participants with new identities,constructs a new relationship of democratic practice,reshapes a new process of democratic activities,and generates a new concept of democratic practice.The digital government platform gives full play to its technical advantages,and through digital means,it realizes visual public sentiment collection,interactive subject consultation,data-supported public decision-making,and multi-dimensional supervision of digital media linkage,which is a beneficial exploration of the democratic practice of technology empowerment.Due to the unbalanced platform construction,poor information coordination mechanism,limited user radiation range and low overall service level,the potential of democratic application of digital government platform needs to be tapped,and the effectiveness of democratic practice still needs to be improved.We should further promote the optimization and upgrading of democratic practice performance by expanding the main body of democratic practice,enriching the forms of democratic practice,expanding the scope of democratic practice,improving the quality of democratic practice,and establishing and improving institutional mechanisms.