志愿服务研究的回顾与展望

A Review and Outlook on Volunteer Service

志愿服务行为作为亲社会行为的一种,具有崇高的社会意义,是当代社会文明不断进步的重要标志。国外研究主要聚焦于体育赛事的志愿服务、志愿服务的培育、志愿服务的管理三方面;国内研究主要从志愿服务的功能多样性、建设模式创新及行为培育路径等角度进行深入探讨,特别是针对大学生志愿者的激励机制和培育模式进行了重点分析。未来应提出符合中国国情的理论框架,以青少年为主要研究对象,通过顶层设计为促进青少年志愿服务行为提供科学指导;通过多学科融合,探索志愿服务行为的社会与心理发生机制;利用人工智能应用广泛、场景多样与个性化的优势,积极开展志愿服务社会实验,探索智能社会治理的中国道路。

Volunteering,as a form of prosocial behavior,holds significant social value and is a key indicator of the progress of contemporary societal civilization.International research primarily focuses on three aspects:volunteer services at sports events,the cultivation of volunteerism,and the management of volunteer services.Domestic research delves into the diverse functions of volunteer services,innovative construction models,and behavioral cultivation pathways,with a particular emphasis on the incentive mechanisms and cultivation models for university student volunteers.Future research should propose theoretical frameworks suited to China's national conditions,with a focus on adolescents.By using top‐level design,scientific guidance can be provided to promote youth volunteerism.Additionally,interdisciplinary integration should explore the social and psychological mechanisms underlying volunteer behaviors,and the advantages of widespread AI applications,diverse scenarios,and personalization should be leveraged to actively conduct social experiments on volunteerism and explore a Chinese path to intelligent social governance.