基于用户动态需求的移动医疗APP适老化界面设计研究

Elderly-oriented Interface Design of Mobile Medical APP Based on User Dynamic Need

目的以老年群体用户需求的动态特征为出发点,对移动医疗APP界面进行适老化设计研究,优化界面设计策略,帮助老年群体适应智慧养老背景下的智慧医疗模式。方法利用网络爬虫软件获取老年群体对移动医疗APP的在线评价数据,运用模糊kano模型对老年群体需求数据进行归纳分类,结合层次分析法确定需求主观权重、熵权法确定需求客观权重、组合赋权法确定需求组合权重,根据权重对老年群体用户需求进行优先级排序,从而进行移动医疗APP适老化界面的优化设计研究。结论将用户动态需求理论应用于移动医疗APP适老化界面设计,重视需求在时间、环境等多维度下的动态变化,从而更好地获取老年群体的多层次需求,拓展移动医疗APP界面适老化设计思路,为移动医疗适老化研究提供借鉴。

The work aims to study the elderly-oriented design of the mobile medical APP interface based on the dynamic characteristics of the needs of elderly users,optimize the interface design strategy,and help the elderly to adapt to the smart medical model under the background of smart elderly care.The web crawler software was used to obtain the online evaluation data of mobile medical APPs for the elderly.The fuzzy Kano model was used to summarize and classify the demand data of the elderly.The subjective weight of needs was determined by AHP,the objective weight of needs was determined by the entropy weight method,and the combined weight of needs was determined by the combination weighting method.According to the weight,the elderly user needs were prioritized,so as to optimize the design of the elderly-oriented interface of mobile medical APPs.This paper applies the user dynamic demand theory to the design of the elderly-oriented interface of mobile medical APPs,attaches importance to the dynamic changes of demand in multiple dimensions such as time and environment,better accesses to the multi-level needs of the elderly,expands the design ideas of elderly-oriented interfaces of mobile medical APPs,and provides references for the research on age-appropriate of mobile medical APPs.