动态桌面推演模式下“签派资源管理”模块训练脚本设计研究

Research on the Training Scripts Design of the“Dispatch Resource Mnagement”Module in Dynamic Desk-top Inference Mode

为提高签派员的胜任力,减少航空公司因签派员人为原因导致的不安全事件,通过梳理传统“签派资源管理”模块训练存在的不足,以波音B737-800飞机执行“广州—乌鲁木齐”航线为例,融入动态桌面推演理念,完成训练脚本设计,弥补签派员胜任力短板。研究建议:设计训练脚本应从深入一线调研、融入行业热点和持续优化教案三个方面展开,持续做好训练脚本研发、测试、实施和优化的闭环管理。

To improve the competence of dispatchers and reduce the number of unsafe events caused by dispatchers,this paper investigates the deficiencies in the training of the traditional“dispatch resource management”module.Taking the Boeing B737-800 aircraft on the“Guangzhou-Urumqi”route as an example,we integrated the concept of dynamic desktop rehearsal and completed the design of the training script to make up for the shortcomings of the dispatcher’s competence.The research suggests that the design of training scripts should be carried out in three aspects:in-depth research,integration of industry hotspots,and continuous optimization of lesson plans,and the closed-loop management of the development,testing,implementation,and optimization of training scripts should be carried out continuously.