社交网络使用强度和网络人际信任的关系:网络社会支持的中介作用

The Relationship between Social Network Usage Intensity and Online Interpersonal Trust:The Mediating Role of Online Social Support

为探讨大学生社交网络使用强度、网络社会支持与网络人际信任之间的关系,采用《社交网络使用强度量表》《网络人际信任问卷》和《大学生网络社会支持问卷》对786名大学生进行了测评。结果发现:(1)大学生社交网络使用强度、网络人际信任与网络社会支持之间均呈显著正相关(r=0.32~0.52, p <0.001);(2)社交网络使用强度对网络人际信任直接效应显著,效应值为0.14,相对效应值为50%,且社交网络使用强度通过网络社会支持影响网络人际信任的间接作用也显著,中介效应值为0.14,相对效应值为50%。结论:本研究揭示了社交网络使用强度对网络人际信任的双重影响路径,一方面,直接影响网络人际信任;另一方面,通过增强网络社会支持间接作用于网络人际信任。

In order to explore the relationship between social network usage intensity,online social support and online interpersonal trust,786 college students were investigated by using SocialNetworkUsageIntensityScale,OnlineInterpersonalTrust Questionnaireand OnlineSocialSupportQuestionnaire.The results showed that the intensity of social network usage,network social support and network interpersonal trust were positively correlated(r=0.32~0.52,P<0.001).The intensity of social network usage has a significant direct effect on online interpersonal trust,with an effect value of 0.14 and a relative effect value of 50%.Moreover,online social support plays a partial mediating role between social network usage intensity and online interpersonal trust,with an intermediary effect value of 0.14 and a relative effect value of 50%.Conclusion:This study uncovers the dual pathways through which the intensity of SNS use affects online interpersonal trust—directly influencing online interpersonal trust and indirectly fostering the development of online interpersonal trust by enhancing online social support.