基于福格行为模型的智能洗衣机交互设计策略

INTERACTION DESIGN STRATEGIES FOR SMART WASHING MACHINES BASED ON FOGG BEHAVIORAL MODEL

根据福格行为模型为智能洗衣机的交互设计提供有效策略,以优化用户与智能洗衣机之间的互动。采用任务观察法和访谈法观察用户对中途添衣功能的操作行为,找出用户与智能洗衣机之间“沟通”存在的问题。运用用户操作行为的观察帮助设计师了解用户操作动机与能力,将用户进行分组以对应福格模型当中不同的触发器属性。依照触发器属性的特性作为设计策略产出方向并产出智能洗衣机交互界面反馈与提示的相关设计。挖掘出智能洗衣机交互界面相关痛点并提出有效的设计策略,提高用户对智能洗衣机功能的使用动机并降低智能洗衣机的使用难度。用户行为观察方法对智能洗衣机交互界面的设计策略产出具有显著的辅助性。

Provide effective strategies for the interaction design of smart washing machines based on the Fogg behavioral model to optimize the interaction between users and smart washing machines.The task observation method and interview method were used to observe the user’s operating behavior of adding clothes midway,and to find out the problems in the‘communication’between the user and the smart washing machine.Use the observation of user operation behavior to help designers understand user operation motivations and abilities,and group users to correspond to different trigger attributes in the Fogg model.According to the characteristics of the trigger attributes as the design strategy output direction,the relevant design of the feedback and prompts of the smart washing machine interactive interface is produced.Discover the pain points related to the smart washing machine interaction interface and propose effective design strategies to improve users’motivation to use smart washing machine functions and reduce the difficulty of using smart washing machines.The user behavior observation method has significant auxiliary effect on the design strategy output of the intelligent washing machine interactive interface.