智慧社区健康养老服务创新实践及优化——基于成都市的地方经验

Innovative Practice and Optimization of Smart Community Health Care Services for the Aged——Based on the Local Experience of Chengdu

作为智慧养老、社区养老、健康养老的有机结合体,智慧社区健康养老是在“数字强国”“健康中国”战略双重驱动下实现供给侧结构优化升级的新型养老服务模式。作为智慧社区健康养老服务的实践先行者,成都市已初步建立智慧社区健康养老服务综合运行体系,在服务基础、服务细节、服务机制建设上成效显著,助推智慧社区健康养老实现了“立得住、树得牢、走得远”,然而在政策支持、技术平台、供需匹配、服务质量、人才队伍等方面尚待提升。成都智慧社区健康养老运行实践是中国探究智慧社区健康养老模式的地方缩影,在预先测出创新模式成效、暴露运行桎梏的同时,也累积了丰富而生动的地方经验。未来我国智慧社区健康养老服务的发展需结合成都智慧,以需求导向为引领,以技术运用为手段,以政策协同为保障,以标准执行为规制,以资源整合为基础,助力我国智慧社区健康养老服务发展升级。

As an organic combination of smart care,community care and healthy care for the aged,smart community health aged care is a new service model that realizes the optimization and upgrading of the supply-side structure under the dual drive of the strategy of“digital powerhouse”and“healthy China”.As a pioneer in the practice of smart community health care services,Chengdu has initially established a comprehensive operation system for smart community health care services,which has achieved remarkable results in the construction of service foundation,service details and service mechanisms.It helps the smart community health care to achieve“valid basis,solid establishment,and long-term development”,but it still needs to be improved in terms of policy support,technology platform,matching between supply and demand,service quality and talent team.The operation practice of Chengdu smart community health care for the aged is a local microcosm of exploration of the smart community health care model in China,which has accumulated rich and vivid local experience while evaluating the effectiveness of the innovative model and exposing operational constraints in advance.Based on the experience of Chengdu,in the future,the development of smart community health care services for the aged should take demand orientation as the guide,technology application as the means,policy coordination as the guarantee,standard implementation as the regulation,and resource integration as the basis to help the development and upgrading of smart community health care services for the aged in China.