人机共生环境中的社会惰化风险研究

Research on the Risks of Social Loafing Based on the Human-machine Symbiotic Environment

伴随人工智能成为社会通用技术,泛在的智能产品越来越频繁地参与更多决策和思考任务,人类开始出现偷懒躺平、过度依赖机器、缺失责任心等社会惰化问题。本文探讨了人机共生环境中的社会惰化风险问题,在对人机协作三种模式及其形成的人机关系进行溯源的基础上,对三种社会惰化类型的表现及其危害进行分析;跳出过往的组织行为学视角,从人机传播关系着手,深度探讨了智能机器特质、人机协作环境特点以及人机关系对社会惰化形成的影响作用,并展望未来通过跨学科对话共同协商社会惰化的有效预防机制。

As AI is becoming general technology in society,intelligent products are more and more frequently involved in decision-making and thinking tasks.Based on humanmanchine symbiotic environment,social loafing phenomena such as laziness,over-dependence on machines,and lack of responsibility appeared among human-beings.This paper discusses the risks of social loafing based on human-machine symbiotic environment.Starting from tracing the three types of human-machine collaboration,the authors analyze the performance and harm of three types of social loafing.Furthermore,three dimensional factors,which are the characteristics of intelligent machines,the characteristics of human-machine collaborative environment and the human-machine relationship,have been discussed to understand the appearance of social loafing.Finally,the authors look forward to the effective preventive mechanism of social loafing through interdisciplinary cooperation in the future.