企业人工智能社会责任影响员工幸福感机理探讨

The Influence Mechanism of Corporate AI Social Responsibility on Employee Well-being

尽管人工智能社会责任在企业实践中已引起了重视,但现有文献缺乏探讨企业人工智能社会责任影响员工幸福感机理的研究成果。笔者基于社会交换理论,在构建一个企业人工智能社会责任影响员工幸福感机制研究模型的基础上,以问卷调查200个企业员工有效数据,运用层次回归分析法和Bootstrap方法进行了实证检验。检验结果证实:企业人工智能社会责任通过绩效期望和情感依恋的中介作用正向影响员工幸福感;组织AI准备度对企业人工智能社会责任与情感依恋的关系有正向调节作用,但对企业人工智能社会责任与绩效期望的关系没有调节作用。本研究通过实证研究揭示企业人工智能社会责任影响员工幸福感的机理,拓展了企业社会责任理论在人工智能情境中的应用边界,丰富了社会交换理论等学术探讨方面的现有文献,研究结论有助于为企业履行人工智能社会责任和增强员工幸福感提供理论依据。

Although AI social responsibility has attracted attention in corporate practice,the existing literature lacks research results that explore the mechanism of corporate AI social responsibility affecting employee well-being.Based on the social exchange theory,the author constructed a research model on the mechanism of the impact of corporate AI social responsibility on employee well-being.For 200 enterprise employee questionnaire survey data,empirical research was conducted using hierarchical regression analysis and Bootstrap method.The test results confirm that corporate AI social responsibility positively affects employee well-being through the mediating role of performance expectations and emotional attachment;organizational AI readiness has a positive moderating effect on the relationship between corporate AI social responsibility and emotional attachment,but not on the relationship between corporate AI social responsibility and performance expectations.The conclusions drawn in this study by empirically examining the mechanism by which corporate AI social responsibility affects employee well-being expand the boundaries of CSR theory and its application in AI contexts,enrich the existing literature on academic discussions such as the social exchange theory,and can provide a theoretical basis for the practical activities of promoting the fulfillment of AI social responsibility by corporations and the enhancement of employee well-being.