北京市某公立医院工作人员职业幸福感现状调查

Investigation on current situation of occupational well-being among staff in a governmental hospital in Beijing City

目的了解北京市某公立医院工作人员职业幸福感现状,为医院管理者提高职工职业幸福感提供数据及策略支持。方法利用医务工作者幸福感量表,采用便利抽样法,于2023年3月对北京市某公立医院工作人员进行问卷调查,并对筛选后结果进行组间比较及线性回归分析。结果共3973份问卷,医院工作人员平均总体幸福感得分为(97.17±17.42)分,非医务人员得分为(94.66±17.30)分。不同工作年限、工作院区、学历、职称、人员类别、婚姻状况及用工形式的工作人员总体幸福感得分比较,差异均有统计学意义(均P<0.05)。医务人员与非医务人员总体幸福感得分比较,差异有统计学意义(P<0.05);直面患者与非直面患者医务人员的幸福感得分分别为(97.85±17.51)和(95.02±16.66)分,差异有统计学意义(P<0.05);年龄、工作年限、院区、学历、人员类别、婚姻状况、用工形式、月收入、是否医务人员等10个因素对职业幸福感的影响均有统计学意义(均P<0.05)。结论医院管理人员应关注年龄较大、工作年限较长、职称更高工作人员群体的幸福感受,同时注意研究生以上及中专以下学历、在非主院区工作、离婚或其他婚姻状况、相对低收入、非医务人员、非直面患者科室等类别人员的幸福感变化情况。适度调整对相应人员的管理政策,以提升医务工作人员整体职业幸福感。

Objective To investigate the current status of occupational well-being among staff in a governmental hospital in Beijing,and provide data and strategic support for governmental hospitals to accurately focus on specific employee groups.Methods A convenience sampling questionnaire survey was conducted among staff members of a governmental hospital in Beijing in March 2023 using the medical workers'well-being scale,and the screened results were compared between groups and analyzed by linear regression.Results A total of 3973 questionnaires were collected,with an average overall well-being score of(97.17±17.42)points for hospital staff and(94.66±17.30)points for non-medical staff in hospital.There were statistically significant differences in overall well-being score among different working years,work area,educational background,professional title,personnel type,marital status,and employment forms(all P<0.05).There was a statistically significant difference in the overall well-being scores between medical and non-medical personnel(P<0.05).The well-being score of medical staff who contacted patients directly and indirectly were(97.85±17.51)and(95.02±16.66)points,respectively,with a statistically significant difference(P<0.05).Ten factors such as age,years of work experience,work area,education background,personnel type,marital status,employment form,income,and whether they are medical personnel had a statistically significant impact on occupational well-being(all P<0.05).Conclusion In hospital management,we should pay attention to the well-being of staff who's older,with longer working years and higher professional titles,and pay attention to the staff with graduate degree or above,below college degree,working in non-main hospital area,divorce or other marital status,relatively low income,non-medical personnel,and non-directfacing patient departments.Moderately adjust the management methods for corresponding personnel to enhance the overall occupational well-being of medical staff.