数字化转型中的组织韧性:利益相关者视角

Organizational Resilience in Digital Transformation: A Stakeholder Perspective

VUCA背景下,企业亟须提升组织韧性以获得反弹恢复与逆势增长的能力。现有关于组织韧性的研究多从管理者、供应链等单一主体展开,鲜有研究统筹利益相关者视角以构建更具生态的组织韧性。为此,文章基于“已有研究梳理—整合框架—研究展望”的逻辑,采用Citespace软件梳理组织韧性领域核心文献,并聚焦于组织发展面临的数字化转型新情境,以利益相关者视角整合组织韧性研究框架,尝试揭开数字化转型背景下的组织韧性动力来源,并明晰韧性领导力这一新的研究议题。研究结论从新的视角系统展示了组织韧性的研究脉络与研究热点,为企业培育组织韧性提供新的洞察。

In today's highly volatile,uncertain,complex,and ambiguous(VUCA)environment,it is crucial for enterprises to enhance their organizational resilience to not only withstand adverse trends but also to seize opportunities for growth.Traditionally,studies on organizational resilience have largely focused on singular aspects such as management or supply chain resilience.However,there is a noticeable scarcity of research that synthesizes the views of various stakeholders to develop a more holistic,ecological approach to organizational resilience.This article adopts a structured framework"existing research combing-integration framework-research prospects"to deepen the understanding of organizational resilience.Employing Citespace software,it meticulously analyses core literature within the domain of organizational resilience,with a specific focus on the challenges and opportunities presented by digital transformation.This paper goes on to assimilate the perspectives of different stakeholders to frame a comprehensive research agenda on organizational resilience.This integrated framework seeks to trace the origins and dynamics of resilience within organizations undergoing digital changes,thereby spotlighting avenues for fostering resilient leadership—a critical need in the context of ongoing digital shifts.Conclusively,the findings present a refreshed viewpoint on the settings and prevailing themes surrounding organizational resilience.By unraveling these new insights and focal areas, this research provides a valuable new foundation for enterprises aiming to cultivate resili-ence in a digitally transforming world.