摘要
目的探讨在疾病预防控制中心传染病防治管理中应用PDCA理论的效果。方法选取2021年1月—2022年12月枣庄市山亭区疾控中心25名在职工作人员作为研究对象,根据管理模式实施时间分为对照组(2021年1—12月)与观察组(2022年1—12月),分别采用传统管理方法以及PDCA理论管理方法,对比两组工作人员的工作情况。结果观察组情绪耗竭(15.19±2.48)分、去人性化(5.23±2.03)分与对照组(18.52±3.14)分和(8.97±2.21)分相比更低,而个人成就感评分(36.46±3.34)分与对照组(33.23±3.46)分相比更高,差异有统计学意义(t=4.161、6.232、3.358,P均<0.05);相比于对照组,观察组文件管理能力、传染病调研能力等各维度传染病防控能力评分均更高,差异有统计学意义(P均<0.05)。结论将PDCA理论应用于传染病防治管理中效果显著,能够有效提升工作人员传染病防治能力,改善其职业倦怠感。
Objective To explore the effect of applying PDCA theory in the prevention and control of infectious diseases in the center for disease control and prevention.Methods The twenty-five staff of Shanting District Center for Disease Control and Prevention from January 2021 to December 2022 were selected as the research objects.According to the implementation time of the management mode,the group was divided into control group(from January to December 2021)and observation group(from January to December 2022).The traditional management method and PDCA theoretical management method were adopted respectively to compare the work conditions of the two groups of staff.Results The scores of emotional exhaustion and dehumanization were 15.19±2.48 and 5.23±2.03 in the observation group,were lower than 18.52±3.14 and 8.97±2.21 in the control group,while score of the personal accomplishment was 36.46±3.34,which was higher than 33.23±3.46 in the control group,the differences were statistically significant(t=4.161,6.232,3.358,all P<0.05).Compared with the control group,the observation group had higher scores in various dimensions of infectious disease prevention and control ability,such as document management ability and infectious disease research ability,the differences were statistically significant(all P<0.05).Conclusion The application of PDCA theory in the management of infectious disease prevention and control has significant effects,which can effec-tively improve the staff's ability to prevent and control infectious diseases,improve their job burnout.
作者
马洪伟
李幸幸
赵玲
MA Hongwei;LI Xingxing;ZHAO Ling(Department of Infectious Disease Supervision,Shanting District Center for Disease Control and Prevention,Zaozhuang City,Zaozhuang 277200,Shandong,China;Department of Health Supervision,Shanting District Center for Disease Control and Prevention,Zaozhuang City,Zaozhuang 277200,Shandong,China;Department of AIDS Prevention and Control,Shanting District Center for Disease Control and Prevention,Zaozhuang City,Zaozhuang 277200,Shandong,China)
出处
《中国卫生产业》
2024年第14期130-133,共4页
China Health Industry
关键词
疾病预防控制中心
传染病防治
PDCA理论
管理效果
Center for disease control and prevention
Prevention and treatment of infectious diseases
PDCA theory
Management effectiveness