城市轨道交通全自动运行条件下智慧车站的管理模式

Management Model of Smart Stations under Urban Rail Transit FAO Conditions

[目的]为进一步探索与城市轨道交通实际运营相符合的生产运作及业务管理模式,保证车站管理机制和管理能力的科学化与最优化,需对全自动运行条件下的智慧车站管理模式进行研究。[方法]综合考虑目前全自动运行及智慧车站的规划和建设情况,对全自动运行条件下智慧车站的管理模式进行探讨。根据全自动运行系统和智慧车站的特点深入分析全自动运行条件下智慧车站的管理模式;对比分析传统车站与全自动运行条件下智慧车站的管理模式,提出全自动运行条件下的智慧车站管理模式建议。[结果及结论]全自动运行条件下,智慧车站的区域化管理更优于传统车站的自然站管理,可以有效加强对现场业务的指导。此外,还需结合全自动运行系统和智慧车站等新技术特点,综合提升工作人员在车站服务管理、安全管理、应急管理、组织管理和人员管理等方面的能力,以有效保障运营服务质量。

[Objective]In order to further explore the production operation and business management model in line with the actual operation of urban rail transit,ensuring the scientific process and optimization of the station management mechanism and management capacity,it is necessary to study the smart station management model under fully automatic operation(FAO)conditions.[Method]Taking into account the current planning and construction situations for FAO and smart stations,a smart station management model under FAO conditions is discussed.According to the characteristics of FAO system and smart station,the management model of smart station under FAO is deeply analyzed;by comparing and analyzing the management models of traditional station and FAO smart station,suggestions for the FAO smart station management model are proposed.[Result&Conclusion]Under FAO conditions,the regional management of smart stations is better than the natural station management of traditional stations,and can effectively strengthen the on-site business guidance.In addition,it is necessary to combine the new technology features of FAO system and smart stations to comprehensively improve the staff's capabilities in station service management,safety management,emergency management,organization management and personnel management,effectively ensuring the operational service quality.