摘要
文章介绍了国外图书馆利用Chat软件进行实时参考咨询服务的情况,包括起源、利用现状及发展等问题。同时根据我国的实际情况,提出了发展思路。
The paper introduces the practices of real-time reference service based on the chat software in libraries worldwide.Itdiscusses issues such as the development history,present condition and development.It also suggests the possible developmentalmethods of the real-time reference service in Chinese libraries.
出处
《大学图书馆学报》
CSSCI
北大核心
2002年第6期49-52,共4页
Journal of Academic Libraries