跨文化冲突可拓预警模型及其应用

An Extension Early-warning Model of Cross-cultural Conflicts and Its Application

针对跨文化冲突危机防范问题,构建跨文化冲突可拓预警模型。首先,利用物元理论阐述跨文化冲突可拓预警模型构建方法、机理和预警等级评判方法;其次建立跨文化冲突预警评价指标体系,并对各指标进行等级分类,然后采用问卷调查和AHP方法确定预警指标的权重系数,在此基础上建立跨文化冲突预警等级物元模型;最后将该模型运用到我国某中加合资企业的跨文化冲突管理实践中,利用Matlab软件对数据进行分析,结果表明所建模型具有较强的实用性,为跨国企业科学防范跨文化冲突提供一种战略性的管理思路和可靠的决策支持。

Aiming at the prevention of cross-cultural conflict crisis,this paper builds an early-warning model of cross-cultural conflicts.Firstly,it employs the extension theory to illustrate warning level evaluation method,as well as the way and mechanism of building an extension early-warning model of cross-cultural conflicts.Then an early-warning evaluation index system of cross-cultural conflict is built,in which the level of each index is classified,and the weight coefficients of the early-warning indexes are determined through questionnaire survey and AHP method.Accordingly,a matter element model of warning level of cross-cultural conflicts is built.Finally,this model is applied to the cross-cultural conflict management practice of a Sino-Canadian joint venture in China.Results of Data Analysis through Matlab show that the proposed model has strong practicality,which provides a strategic management idea and a reliable decision support on how to scientifically prevent cross-cultural conflict crisis for multinational corporations.