摘要
工程质量关系人民群众的生命财产安全,做好工程质量投诉处理工作至关重要。论文根据在处理工程南量投诉工作中的经验,针对目前在工程质量投诉处理过程中出现的问题及其特点进行分析,并对如何做好工程质量投诉工作给出了具体措施和建议。
The engineering quality is related to the people's life and estate safety. Deal with the engineering quality complain is important. The paper based on the author's experience,and analyzed the problems and it's property occurred in the engineering quality complain. Give out the countermeasures and suggestions of how to deal with the engineering quality complain.
出处
《工程质量》
2014年第S2期87-88,99,共3页
Construction Quality
关键词
工程质量
投诉处理
engineering quality
complain and deal with