CICARE沟通模式在ICU护患沟通中的应用研究

Study on Application of CICARE Communication Mode in ICU Nurse-Patient Communication

目的探讨CICARE沟通模式在ICU护患沟通中的应用及效果。方法将2017年9月至2018年4月我院ICU的100例患者作为研究对象。按照时间顺序分组,2018年1月至2018年4月的50例患者为观察组,按照CICARE沟通模式进行沟通;2017年9月至2017年12月的50例患者为对照组,按照常规护理进行护患沟通。结果观察组患者对ICU住院期间相关注意事项的知晓度,患者和护士的满意度均显著高于对照组,差异具有统计学意义(p<0.05)。结论 CICARE沟通模式能有效提高护士的沟通能力,提高患者和护士的满意度,值得在临床广泛应用。

Objective To explore the application and effect of CICARE communication mode in ICU nurse-patient communication. Methods A total of 100 patients in ICU of our hospital from September 2017 to April 2018 were included in the study. The 50 patients from January 2018 to April 2018 were divided into observed group and the CICARE communication model was adopted;50 patients from September 2017 to December 2017 were in the control group and routine nurse-patient communication was adopted. Results Patients’ awareness of cautions during ICU stay and satisfaction, and satisfaction of nurses were all significantly higher in the observation group than those in the control group, and the difference was statistically significant(p<0.05). Conclusion The CICARE communication model can effectively improve the communication ability of nurses and improve the satisfaction of patients and nurses, proved to be worthy of wide application in clinical practice.