摘要
如何以优质的服务赢得客户,是提高企业核心竞争能力的关键。本文从我省电信服务工作的现状、存在的主要问题、服务工作建议诸方面进行了探讨。
How to win customers with high - quality services is the key to improve enterprise's core competition ability. This paper analyzes the current situation, existing problems and service suggestions of the telecom services of our province.
出处
《长沙通信职业技术学院学报》
2002年第1期31-34,共4页
Journal of Changsha Telecommunications and Technology Vocational College
