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病人满意度的概念及测量 被引量:167

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出处 《中国医院统计》 2002年第4期236-238,共3页 Chinese Journal of Hospital Statistics
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参考文献14

  • 1任真年.现代医院管理[M].北京:人民军医出版社,2001.390~410
  • 2Pascore, G.C. Patient satisfaction in primary health care[J]. Evaluation and Program Planning, 1993, (6): 185 ~210
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  • 4Labarere, -J Francois, -P Bertrand, -D. Outatient satisfaction: validtion of a French-language questionnaire: data quality and identification of associated factors [J]. Clin-perform-Health-Care, 1999, 7(2):63~69
  • 5李晓松,倪宗瓒.多水平logistic模型在问卷信度研究中的应用[J].中国卫生统计,1998,15(6):1-4. 被引量:13
  • 6Raymond G. Carey, Jerry H. Seibret. A patient survey system to measure quality improvement: questionnaire reliability and validity [J]. Medicial Care, 1993, 31(9) :834~845
  • 7Judith A. Hall, Michael C. Dornan. Meta-analysis of satisfaction with medical care: Description of research domain and analysis of overall satisfaction levels[J]. Social Sci Med, 1988, 27(6): 637 ~644
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  • 9Lisa E Paddock, Jon Veloski, Mary Lou Chatterton, et al. Development and validation of aquestionnaire to evaluate patient satisfaction with dibates disease management[J]. Diabetes Care, 2000,23(7) :951-960
  • 10Fox JG, Storms DM. A different approach to sociodenographic predictors of satisfaction with heslth care[J]. Social Set Med,1991,15(1) :557~ 559

二级参考文献3

  • 1Henry F. Kaiser. An index of factorial simplicity[J] 1974,Psychometrika(1):31~36
  • 2Robert S. Woodward,Stuart B. Boxerman,Mark A. Schinitzler,W. Claiborne Dunagan. Optimum investments in project evaluations: When are cost-effectiveness analyses cost-effective?[J] 1996,Journal of Medical Systems(6):385~393
  • 3Lee J. Cronbach. Coefficient alpha and the internal structure of tests[J] 1951,Psychometrika(3):297~334

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同被引文献938

引证文献167

二级引证文献1312

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