综合性医院门诊管理的实践

Practice of Clinic Management in Comprehensive Hospital

为适应新形势下医疗市场的竞争及挑战 ,我院门诊部以病人为中心 ,进行了一系列改革及调整。 1建立现代科学的管理模式 ;2科学、合理地配置人力资源 ,充分调动医护人员的积极性和创造性 ;3营建舒适、温馨、方便的就医环境 ;4建立高质量、多层次的服务体系 ;5增强法制观念 ,保护病人及自身权益 ;

In order to meet the new challenge and competition in the market of the medical service, it is taken that a series of the reformations and adjustments around 'patient center' in the clinic management. First, we try to establish a modern, scientific manage mode. Second, by collocating human resources scientifically and reasonably, the positivity and creativity of the doctors and nurses are improved in a large degree. Third, we have been constructing comfortable, pleasing and convenient surroundings for the patients to see a doctor. Fourth, a high quality and multi levels service system is being consummated gradually. Finally, we make great efforts to protect patient rights and self rights by law. By these measures, the clinic management is stepping towards a higher level.