图书馆资源利用情况及服务满意度调查分析

Library resources utilization and service satisfaction survey

本文运用整群抽样的方法对本校学生展开了图书馆资源利用情况及服务满意度的问卷调查,针对调查结果显示出的五个问题,拟提出了从宣传、馆藏结构、管理系统、服务模式以及信息素质教育等方面的改进对策。

This article USES the method of cluster sampling survey students' library resource utilization and service satisfaction, according to the results of the survey show five questions, put forward from the propaganda, the collection structure, management system, service mode and improve countermeasures of information quality education, etc.